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Frequently Asked Questions - Buying Skoogs

You can buy Skoogs online, by telephone, email or by post.  To order online, please visit our online shop. To order by telephone, give us a call on +44 (0) 131 554 2838 for more information. To place your order by email please email a digital copy of your purchase order to orders@skoogmusic.com.  To place an order by post, please send your purchase order to Skoogmusic Ltd, 27 Albert Street, Edinburgh, EH7 5LH. 

We ship Skoogs worldwide directly from Skoog HQ in Edinburgh, Scotland.  There are currently Skoogs all across the UK, USA, Australia, France, Spain, Portugal, Greece, Germany, Italy, Netherlands, Norway, Sweden, Finland, Russia, New Zealand, Hong Kong, Venezuela, Brazil and Canada.  

We offer a flat-rate shipping cost of £25GBP for any size of order, to any country in the world.

We accept payment by bank transfer, paypal, credit/debit card (currently only via paypal) and cheque.

We accept purchase orders (PO's) from organisations and businesses such as schools, charities, arts organisations and local authorities.  You can place your order by purchase order online, by email or by post.  

To shop by purchase order online, simply add items to your shopping cart, then proceed through to the payment options area of the checkout where you should select purchase order as your payment preference.  You will then need to email a scanned copy of your authorised purchase order to orders@skoogmusic.com or pop the paper copy in the post to Skoogmusic Ltd, 27 Albert Street, Edinburgh, EH7 5LH.  Once we have recieved and authorised/verified a copy of your purchase order we will proceed to fulfil your order. You will be invoiced on the date of shipment, and payment should be made within 10 working days.